SHIPPING AND RETURNS

A reimbursement can only occur in case of a quality defect of a product. In this case only, a purchase can be returned within 14 days following . We will replace or if impossible compensate the customer by crediting his account with the equivalent of the purchase price. Wear is not considered a quality defect and is not covered by the warranty.

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Returns

Our policy lasts 14 days. If 14 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

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Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@mynunchi.be

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Sale items

Unfortunately sale items cannot be refunded.

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Exchanges

We only replace items if they are defective or damaged. 

 

Shipping

To return your product, you should mail your product to: 

Swaeb Isabelle / NUNCHI

Kampelaar 21

2930 Brasschaat

Belgium

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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